Big adventures begin with little hands.

FAQs

Questions, answered.

Everything you might want to know about BusyTails books — from age suitability and materials to ordering, support and partnerships.

Products & Age Suitability

Which age groups are the books suitable for?

Krishna — Interactive Story & Activity Felt Busy Book is designed for ages 3–8. Colour Quest, Colour Sprouts and Shapes Adventure are designed for ages 2–5.

Children grow into the books at their own pace — younger toddlers enjoy the textures and fitting pieces into place, while older children sort, name and retell the story scenes.

What is inside a BusyTails book?

Every book is built around things to do, not just things to look at. Pages include removable felt pieces, matching and sorting tasks and story scenes — the exact activities vary by book.

Each page is a small task for little hands: lift, press, match and place.

How many books are in the collection?

The BusyTails collection includes four titles: Krishna, Colour Quest, Colour Sprouts and Shapes Adventure. You can browse all of them in our online store.

Materials & Care

What materials are the books made from?

BusyTails books use premium felt for the pages and removable pieces. Exact fabric composition and material details are being confirmed — if you need specific information, please contact our team.

How should I care for my BusyTails book?

Care and cleaning instructions are being finalised. Until they are confirmed, please contact us before washing your book or applying any cleaning products — we will share the best way to keep it looking its best.

Ordering & Shipping

How do I place an order?

All orders are placed through our online store. Visit the store to see current availability, product details and checkout information.

Do you ship internationally?

We intend to serve international destinations. Actual destination coverage, delivery times, shipping fees, duties and tracking arrangements are being confirmed.

For the destinations currently available, please check the online store — and if your country is not listed, contact our team and we will help.

Returns & Support

What is your returns policy?

Our returns, replacement, cancellation, refund and warranty policies are being finalised and are not published yet. Rather than promise terms we cannot confirm, we ask you to contact our support team — they will share the current policy and help resolve any issue.

Something is wrong with my order. Who do I contact?

Please reach out through our Contact Us page or email fun@thebusytail.com with your order details, and our team will get back to you.

Schools & Retailers

Do you offer bulk orders for schools?

Yes — schools, preschools and early-learning centres can contact BusyTails to discuss bulk orders. There are no published minimum order quantities or institutional programmes; every enquiry is discussed individually.

Can my store stock BusyTails books?

Retailers, gift businesses and other organisations are welcome to get in touch to discuss stocking BusyTails and partnership opportunities. Wholesale terms are shared directly during the conversation.

How do I start a business enquiry?

Use the Business Enquiries form on our Contact Us page, or email us directly. Tell us a little about your organisation and what you are interested in, and our team will follow up.

Still have a question?

Our team is happy to help — whether it is about a book, an order or bringing BusyTails to your classroom or store.